4 /5 SJ: TLDR: It took one hour for my food to be ready.
Fried chicken so crispy and flavorful!
Ive read the reviews here and had fair warnings from my friends, unfortunately that didnt quite prepare my disappointment for the length of time it took them to have my food ready. I placed the order online at 6:13p on Fri, took my dog out for a short walk, then walked to the store to pickup, got there at around 6:45, there was a line of not so happy folks waiting for their food. A few others that were seated didnt have food on their table either, I checked in and was told theyre working on my order so I seated myself by the wall. Every 10mins or so Id check in, at my 3rd one, my food is finally ready. There was no apology, no explanation. Instead, he included 2 containers of pickled radish in my bag.
The Ddeok-Bokki was piping hot and chicken not so much anymore. Does that mean it took them an hour to make the Ddeok-Bokki? When I make them at home, it takes 20-30mins. Does that mean they didnt start on my order until I got there? Looks like theyre still struggling with keeping up with orders, I do notice most folks were there to pickup. The folks seated at the tables didnt get their food yet so who knows how long theyve been waiting.
I got the half & half whole chicken, both original and sauced versions were very good, the crispiness was addicting and each piece was tender, so flavorful and just delicious. The Ddeok-Bokki was good too but on the spicy side, love dipping the chicken pieces in the sauce, just heavenly!