1 /5 Brittney: My friends, party of 4, came here on a Wednesday night around 5pm and it wasnt busy at all. They sat us in a back room with about 4 other tables which seemed to be the only others dining in the entire restaurant. After being sat by the hostess it took about 10 minutes for a gentlemen to show up to say hello. We knew what we wanted so we ordered right away so we didnt have to wait longer. We werent offered any bread or had any dropped at our table. We got our drinks fast and food about 15 minutes after. When the food came we asked if we were able to get bread as nobody brought any by and were informed it was only by request? Nobody told us that when we were sat or even when we ordered, so we asked for the house bread. I guess 3 dry cold pieces of ciabatta is the house bread. No oil or vinegar was dropped off with the bread either. So after about 5 minutes of trying to find somebody walking around, we requested the oil and vinegar. It was like a ghost town and everyone was hiding from guests. We ordered small plates which were underwhelming for the prices charged. When we were done it took about another 10 minutes to flag a different server in a new section they opened to come by and asked if we needed anything, yes the check. We saw our server a whopping 3 times the entire service and never came by with the check. The other server helped us again.
3 small chicken breasts cut in half (a thin sliced breast, not even a full sized one) with lemon, shrimp pasta and a plate of cheese manicotti and 4 soft drinks came out too 145?! The service was horrible as nobody came to the section unless food was coming out and you had to flag someone walking by for anything. Food was mediocre and portions were so small for the prices. I havent visited buca in a few years but I remember loving it because the atmosphere and food portions were outstanding. This chain has definitely gone downhill and I would not ever recommend someone dining here with family or friends. Id much rather support a local family business that values their patrons. I was embarrassed to even take my friends here.