jorge Garcia Unfortunately, my first visit to this place was a mixed bag. The service was mediocre, not very good. They took a long time to deliver my order, even though there was only one customer ahead of me. They delivered an order to the table next to me late, apologizing for the delay, but the worst part was that while I waited for my order, oh no! It wasnt what I ordered. I told the cashier about the mistake, and she and the cook got angry. He started arguing with the cashier, saying thats what I ordered in a negative and unfriendly tone, looking at me with disgust. I refused to let the cashier change the order because he insisted he had already delivered my order to someone else, since there was no one else there after I ordered. It was quite uncomfortable. I had to go back to my table, find the receipt, and go back to the cashier to show her what I had ordered. I also showed it to the cook, who got even more upset; I could see it on his face. For a moment, I considered leaving and asking for a refund since I didnt enjoy the meal because of the unpleasant experience. They should train and hire reliable and dedicated customer service staff. There seems to be a lack of teamwork, and that hurts us as customers. Its a shame its nothing like the Mexicali branch. Ill think twice before going back there. Its a shame about such a new concept in the area.
