1 /5 Arian Bn: I visited Urban Plates in Davis today with pretty high expectations. The Google reviews are great, the place looks clean, the design is modern, and the staff seemed friendly, so naturally, I thought we were in for a solid meal.
Unfortunately, the food was a big letdown.
My friend and I ordered two different steak dishes, both of which are supposed to be served warm. They came out in just a few minutes, which made me assume everything had been pre-prepared and sitting around. When we actually tried the food, both plates were extremely cold, not “barely warm,” but genuinely cold. It was honestly surprising for steak dishes.
I also ordered a sandwich that came with chips. The chips tasted cheap and didn’t feel like they were freshly made, and the sandwich looked nothing like the pictures. The photos make everything look so good, but the real thing wasn’t decorated, wasn’t appealing, and unfortunately didn’t taste good either, and again, it was cold. My friend’s plate looked closer to the photos, but still had the same issue: cold and not fresh.
I really don’t enjoy writing negative reviews, especially for a place I had high hopes for, but this experience was disappointing. No one should be served food that’s supposed to be hot but arrives ice-cold. I truly hope this was a one-time issue and that the restaurant improves quickly, because the atmosphere and presentation of the place deserve better.
I’m open to giving them another chance in the future, but based on today, I don’t think I’ll be returning anytime soon.