3 /5 Keith Snyder: I want to start this by stating that, from the other reviews that I am reading, this seems like an isolated event, however, it will cause me to not return.
I was traveling through the are and stopped here for dinner after checking the reviews. We went in and were seated in the bar area. During our entire visit, we saw our actual server 3 times. We were served by one, and in the end, the manager handled our complaints.
We had the Tuscan grilled chicken. We shared the plate and the chicken came completely burned on one side and it was so bad that it was inedible. The manager was more than apologetic and we didn’t pay for the meal.
My child got the kids spaghetti with meatball. The pasta was so over cooked that it was basically mush on the plate.
We ordered kids apple juice and were served half a cup. I was never able to get a refill on my drink as no one seemed to want to come by the table. Until we asked for the manager.
The manager was extremely nice and understanding. That was the extent of the good service that we received.