1 /5 Maria Eduarda mundim: Extremely disappointing and concerning experience.
We ordered nachos to-go from the Flanigan’s on Atlantic Blvd in Pompano Beach. This is not our first time ordering from this location. On the contrary, we order takeout from here often because my husband really likes it.
Once we got home, my mother, my husband, and my child had already eaten almost half of the nachos. When I went to eat, I found a larva in the guacamole. I only saw one, but I honestly don’t know if there were more. At that point, there was still more than half of the food left. We immediately threw everything away.
Shortly after eating, my mother and my husband did not feel well, which made the situation even more concerning. Because of this, we had to leave the house and buy food somewhere else, as there was absolutely no way to continue eating after what we saw.
This is not just disgusting, it is a serious food safety issue, especially considering that my child was eating this food.
What makes this even worse is the complete lack of response. I tried contacting the restaurant three times: by phone, through the website, and by email. Since this happened on a Friday, I waited three full days to allow for the weekend, and no one has contacted me or provided any feedback.
This situation is unacceptable. Finding a larva in food is bad enough, but being completely ignored afterward shows a total lack of responsibility and respect for customers. This is a matter of health and safety, and the way it has been handled is extremely disappointing.
