Hardees - (Near Quincy, FL)

1 /5 Monica Perry: I normally don’t have a problem at Hardee’s being that it’s one of the few restaurants that is somewhat good in Quincy. This morning I ordered the super sausage on the brioche bun being that it was a new item I wanted to try. The girl on the mic reread the order and once I got to the window the lady at the window was polite and handled everything with care. Before I pulled off, I checked my food and the sandwich wasn’t what I ordered. When I went inside, the manager Carolyn had an attitude telling the cook to remake it cuz she doesn’t have time for this and we exchanged words. She was very unprofessional and rude. I also had words with two other workers mumbling things under their breath instead of acting accordingly. They beating me mad about my food and money. It’s starts with the head and for the lady Carolyn to be a manager acting like a child is showing the younger ones it’s okay to talk to customers any kind of way. After all, without the customers there isn’t a company. This isn’t her first time being rude. I’ve been going there for a while and even when she was a regular employee she was rude. With her in charge Hardees will lose a lot of business behind her. It definitely shows lack of leadership and putting anybody in charge.

5 /5 Danielle Riley: Today is Oct. 23 its 11:10 am the black lady working at the window is extremely rude attitude from hell messing up an order twice. I ordered a large Dr. Pepper, in a small Sprite, I got extra charge for something that was on a meal. And I didnt do anything to upset this woman. Shes just being extremely nasty to me disrespectful, not customer service worthy. I have gone to this Hardees a lot. In the past 6 months. Never had an issue, except for them. Forgetting to put cheese on my biscuit from time to time. And today, I got done disrespectful. I dont like that. To make it known its for grape jelly.They said they would give me grape jelly.They did not when I asked again for my grape jelly.The lady threw it at me.Shes a black lady.Shes skinnyShes tall and she had her hair up in a bun.I am now finishing this post at eleven thirteen.Its only been a few minutes, and so far.Im not pleased with your location

5 /5 Brandon Williams: Shift Manager Michael hooked me up. While busy in line he assisted me with the online app while simultaneously multitasking. He knew the app really well along with specials etc... Really made it happen. Thank you Michael. God bless you too Sir.

2 /5 Denise Witherspoon: Food was cold after having to wait for it. Shockingly,, the customer service was great. The restaurant was clean and the advertisement was neatly posted.

2 /5 Laurie Fields: Food was cooked poorly. Driving through to another state and stopped for breakfast. Biscuits and eggs were overcooked, hash rounds were undercooked. The wrapper on the sandwiches looked like they pulled it straight out of oil. I usually have a great experience with Hardees breakfast foods but not at this location. Will definitely not be stopping at this one again.