1 /5 Jessica Carey: The point of us going was to try the Bairdi Crab legs. When we arrived just before 1pm on Saturday, we had to wait a few minutes for the hostess to come out. In the meantime, in front of the hostess stand were black and yellow storage bins with a Home Depot bag inside. Odd for the front of a restaurant. The place still has a smell, needs updating, but why bother if its going downhill anyway.
When the hostess finally showed, she said there would be a 10-minute wait(at 1pm). There were like 4 cars in the parking lot. They had 1 server on duty.
We sit and order drinks. The waitress, who was very sweet, took our order. We had 2 orders of the Bairdi crab legs and the shrimp scampi pasta. The biscuits come out, the drinks come out, and the salad with the one meal.
Probably 20 minutes later, the waitress comes out and tells us they are out of the Bairdi crab; the reason we went. The salad was finished, and we were waiting for the meals to come out. We questioned why it took so long to tell us they were out of them. How are you out of them at 1pm? And why did you not have knowledge of being out of them when you were taking our order?
We decided not to order anything else. While finishing our drinks, the manager comes over to ask how things are going. We said they should tell you that youre out of something before you finish your salad and are waiting for your meal to come out. He apologized and told us its not crab season.
They gave us the bill for the drinks and moved along.
We called another Red Lobster to see if they had Bairdi crabs, they assured us they did. We left and headed to the other Red Lobster.
While there, the waitress was more than accommodating. She had the cook come over to make sure everything was ok after she told them what happened at the Fort Pierce Red Lobster. The manager came over later into us enjoying our amazing Bairdi Crab legs and checked on us as well.
The service at the other location compared to this one as like night and day.
This Red Lobster could care less about losing customers, and it shows. Ive never seen a restaurant in the afternoon, have so many chairs tilted up against the dining tables as I have here. This place wont last. Even the lobsters in the tank look sad. I should have known it had gone even further down hill, because they cant even take care of the landscaping.
Good luck, I guess.
The picture attached is the delicious meal I had at the other Red Lobster.... crab season or not.