The Cheesecake Factory - (Near Jacksonville, FL)

2 /5 Juliet Barrett: Last visit wasnt the greatest. Slight decline in food quality. Server didnt come back and ask how our food was. I also noticed theyve stopped boxing up food for the customers (it was very nice when they did that previously). But the biggest surprise was the obvious size decrease in cheesecake portions. The picture speaks for itself. The cheesecake is half of the normal size (you can see the outline of where the cheesecake should fill to). This is normally our favorite place to eat but wont hurry back.

4 /5 shruthi chandra: I visited this place with my family. We really had a great time. As we had a pregnant lady among us. The staff had taken extra care and got seated right away. As soon as we got seated we had bread at our table and we devoured them not looking any side. We lovedddd like lovedd the cajun shrimp but the quantity wasnt enough. I also did order pot stickers and parmesan truffle fries. I ordered pineapple cocktail and it was good but my sister ordered peach cocktail which was the best. The thai stir fried noodles were not up to the mark. We ended the night with dessert. Had lot of fun. Some dishes were tooo good and some were okayy. All matters is memories we make.

3 /5 Julie Carla Mayuyo: Let’s break down our experience at the Cheesecake Factory. We arrived around 9:30 p.m., and the first thing I noticed was the bathroom — very dirty and not well-maintained. I always wash my hands before eating, and seeing it like that was disappointing. I understand it was late, almost closing time, but for a big, popular restaurant like this, it shouldn’t be an excuse. The first time my husband and I ate here was back in 2021, and honestly, the food wasn’t great. That’s why we never came back until yesterday, when my nieces wanted to try it. Fast forward to 2025, and unfortunately, not much has changed. I ordered the Diane steak and only took one bite. My daughter ordered the kids’ Alfredo. She tasted it once and didn’t touch it again. My nephew got the pizza and said it was too greasy. The rest of the kids ate some of their food, but most of us ended up asking for boxes because no one really enjoyed their meal. The cappuccino was very strong. My niece didn’t like it at all, but I actually did,everyone just has different preferences when it comes to coffee, so I don’t blame them for that one. The lighting inside was extremely dim, which didn’t help the overall vibe. Will I come back again? Maybe… in another four years. I’m not sure. They do have a huge variety on the menu, but from what we ordered burgers, pasta, steak — nothing really stood out. The only thing that tasted good was the cheesecake, which is expected since that’s their signature item. It’s good, not the best I’ve ever had, but definitely enjoyable. Just be aware that one slice is usually 900–1,200+ calories, so it’s not something you’d consider “light.” Overall, the experience was okay, but not great. Definitely not somewhere I’d rush back to. *calamari is actually good.

4 /5 Cindy Smith: Enjoyed my meal and waitress. My issue is with the female manager,(wearing glasses) who decided to sit a large party around myself and my companion. She did it with the intention of trying to rush us so they could have the table we were at. Considering how large their party was they shouldnt have been seated in the bar area, nor around our table because there was a break in seating. Dont send the waitress to bring us to go boxes when we were not done dining. Everything was going great until that tackiness occurred. My meal was surprisingly really tasty. I tried the cheeseburger spring rolls for the first time. My companion had the Jamaican jerk shrimp with plantains, black beans and white rice. We shared a white chocolate raspberrycheese cake with an addition of strawberries on the side. Shared appetizer consisted of fried calamari with the sauce of cocktail. Yummy Manager needs training on guest relations....re-training.

5 /5 Jim Holbert: I used to think and go to the Cheesecake Factory just because I have a sweet tooth especially for Lindas Fudge Cake with extra whipped cream and hot fudge sauce but the last two times I sat down and had a meal and now I will go because of the food and now take the dessert home. Besides the great bread, I have gotten and loved the fried Mac and Cheese Balls, Chicken Parmesan Sandwich, and Evelyns Favorite Pasta. They were all delivered in a timely manner at a great temperature and tasted indulgent which is why I go there. Now keep in mind, I always visit when it is not busy which probably helps. Regardless the service has always been excellent. I am one of those people that have many special requests like extra whipped cream, sauces, etc and they never have disappointed me in fulfilling them. I especially loved the chicken parmesan sandwich dipped into extra tomato sauce or blue cheese dressing. We also ordered the Oreo milkshake for the first time, and it was great tasting and the usual thickness so you can drink with straw, but I prefer they offer to make it thicker if you like. I want to try their strawberry milkshake next time. I encourage you to order a side of their hot fudge sauce with your dessert. If nothing else take it home and refrigerate it and enjoy it later but it does take their chocolate cakes over the top. I love both of them. My suggestions to them is to offer something special to go with the bread like peanut butter, Nutella or flavored butter or jam. I would also offer more shareable dipping sauces like queso or cheddar cheese. I look forward to my next visit. Note for dessert the pictures show Adams Peanut Butter Fudge cheesecake and Chocolate tower Truffle Cake both with extra whipped cream. I enjoyed my last visit so much that I went back again and again had Silva provide me with excellent service and I had another excellent meal. This time I went for chicken alfredo and throughly enjoyed its rich, decadent taste. The picture is the dinner sized portion which is plenty big. I also show the great bread. Try it with peanut butter and enjoy.