2 /5 Tim Allmond: A colleague and I decided to go for lunch. We arrived at 11:36 and were quickly seated.
At 11:39, our drink and food orders were taken. It went down hill from there.
We both ordered soup and sandwiches, one water, and a tea. It took about 5 minutes to get the drinks. The water had to be changed out for a Sprite because it tasted like dish water.
At this point it is important to mention that a group of six and a group of eight came in about 5 minutes after us. We watched in amazement as their food arrived on their table before ours considering it was mostly burgers.
After helping serve their food, the waitress finally came back to our table and realized we still had no food and needed refills. I believe her words were simply "Im so sorry, let me see about your food". I couldnt tell if she forgot or was embarrassed.
Finally at 12:17, we received our sandwiches and cold soup. We did not send it back because at this point it seemed a waste of more time to do so.
To add perspective to my disappointment on the service and experience, the two large groups were leaving the parking lot right after we got our food.
The waitress came back to our table and apologized for the delay in getting our food. She said she would have the meal discounted. I did not ask for a discount, nor did I expect one. I find it hard to leave a true review if you do. Its a good thing because when we got the bill, it was still full price.
Overall, this was a very disappointing experience despite the fact that they have 4.4 stars.
