1 /5 JC Dishman: This place is very hit or miss. Ive had great experiences here and not so great. This time, our waitress ignored our table for nearly 15 minutes while our glasses were completely empty. Messed up my drink, and we never got our biscuits either. The food was awesome though, no complaints there. About a year or so ago me and my friend got our food for free because we were there for over an hour. The majority of the time, we were waiting on our food because "the machine that prints out the orders for the kitchen staff went down." Wasnt our waiters fault. Also the older lady with dark hair (I didnt see her there this time) that works at the cash register occasionally has been rude to me for seemingly no reason in the past and it really rubbed me the wrong way. Once again, Im not trying to be a Karen, but this place is just very hit or miss. Its good service and all in the AM, but if you go in the evening and you have a small party beware, because the waiters and waitresses care more about the larger parties because bigger parties equals bigger tip. I mean look, I get it but still ATTEMPT to give everyone the SAME attention and courtesy. We all go out to eat to be waited on, not ignored.
EDIT- I know some things in this review are from long ago, but after my experience today and the ones in the past, I felt compelled to share them now. Thank you for reading.
UPDATE- Me and my friend went here today 8/31/25 and got completely ignored once again. A lady got seated behind us 5 minutes later and had her drink before we even got our drinks ordered. She had a separate waiter than we did. Service was slow. Havent gotten our food yet but will update if anything decent comes of this visit. We didnt even want to eat here today because of the stupid CEO but we went to IHOP and we couldnt get seated due to it being severely understaffed. So after we left, we had a bad experience overall. The waiter sucked, there was this other waitress that we tipped because she did more in 5 minutes than our waiter did overall. The photo pictured was after both our drinks were left empty for awhile after our waiter walked by and did nothing. Im very tired of being ignored and treated like I dont exist when I go out to eat.