5 /5 J.W. Werner: Super Chix is the chicken version of 5 Guys! A little expensive but I did try a couple extra things with my meal and by the time I left I had spent $30 on the food. Everything on the menu is à la carte and there are no combo meals. I will say I did have to wait about 10 minutes for my meal to get brought to the table, however Kamal, the manager, came out to apologize for the delay without me even prompting. Hell, I’ve spent 25 minutes waiting for crap from other McRestaurants. I’ll easily wait 15 minutes if my fries, sandwich and chicken strips are all served fresh and piping hot! The staff is EXTREMELY friendly and helpful. While I was eating, Evelynn, Madison and Kamal, all stopped to check on me and see if there was anything I needed. Evelyn and Madison both told me about their frozen custard flavors and Evelyn brought me a business card advertising their rewards program.
The atmosphere is bright and welcoming. Bags of Idaho potatoes are stacked neatly near the drink fountain and condiments. The bathrooms are clean. If it wasn’t such a cool night I probably would’ve eaten out on the patio area.
My biggest hope is that this company doesn’t get so big that it begins cutting food quality for profit like I’ve seen so many times before, ~cough Zaxby’s~ ~cough Popeyes~. Please keep up the good work, and stress the importance of customer service and quality to your staff and I guarantee you this company will grow by leaps and bounds with food and staff like this.
MY MEAL:
The Super Chix Super Parm is listed as a limited-time item. But I pray that they will add this to their permanent menu. Nobody else I know has a chicken Parm sandwich and especially one that would even come close to this. The chicken cutlet was thin while still being meaty and was large enough to hang over the edge of the bun. It was very crispy and the chicken was moist and tender. The sweet tangy marinara coupled with the mozzarella and Parmesan cheese is Dee-licious!!! It’s served on a fresh egg-bread roll. The only thing I could critique on this sandwich is that I would like a little more marinara sauce on the sandwich. But that’s a personal preference. There’s at least six other chicken sandwiches I cannot wait to try.
The chicken strip is large, meaty, hot, crispy and juicy! Lightly breaded; not half breading half chicken like most places today. Ab-so-lutely fabulous! Simply and lightly seasoned, this is how I would make a chicken strip at home. If you want it spicy, you can choose whatever sauces you’d like.
The Fries! Oh, where do I begin. Imagine if McDonald’s fries were upgraded and homemade. The fries are hot, very crispy and crunchy WITHOUT being rock hard, heating lamp gravel. You can get the fries seasoned one of four different ways, salt (what I got), sweet, rosemary and Cajun. I absolutely cannot wait to try the others. The fries are cut in house throughout the day. They are cooked in peanut oil which is simply hard to beat, unless you’re allergic to peanuts.
The coleslaw is also made in house daily. It was sweet enough and wet enough without being soupy and had an overall good tangy coleslaw flavor. My only critique is a personal preference and that I prefer the cabbage to be diced a little finer but I’m not going to fault them for that.
SAUCES I TRIED:
The buffalo sauce has a wonderful buffalo sauce flavor. Heat level: 4-5 out of 10.
The Korean BBQ has a strong wonderful toasted sesame oil flavor with warm chili spice. Heat level: 6/10
The BBQ Sauce is a sweet, smoky, tangy Carolina style BBQ sauce. Heat level 1/10
Their signature sauce seems to be a mayonnaise based, sweet mustard barbecue type of sauce. Heat level: 0/10
The ranch is labeled buttermilk ranch and the buttermilk flavor has a wonderfully strong presence combined with garlic, onion and dill.
Heat level: 0/10
The honey mustard is extremely good. Sweet honey flavor with a mustard-mayonnaise base. Heat level: 0/10
