Dairy Queen Grill & Chill - (Near Marshall, IL)

5 /5 Abigail Mood: This Dairy Queen is exceptionally better than the last one I went to. Very clean and the food is really good. The people working were friendly and nice. They had cool winter artwork on the windows which immediately ups my rating. Its a pretty chill place not gonna lie. The ketchup was also in these cool bottles. Five stars ⭐⭐⭐⭐⭐

5 /5 Anonymous Gmail Account: Staff is nice. Their food is done well and not overdone. And their order readiness is great. 4.5/5* Thanks for the extra cheese I didnt order though, guys. That truck was so confused afterwards...

5 /5 Jennifer Parker: We live in a nearby town but every summer I take my grandkids to the Marshall pool and we hit Dairy Queen afterwards. The staff is always friendly and well trained. Food is always on point. Sometimes the tables can be a little sticky.

1 /5 rebecca hargis: It’s honestly unbelievable that waiting an hour in a drive-thru for two ice creams is considered acceptable. There were only three cars in line, and yet I still had to wait that long. I ordered an Oreo Cupfection—no marshmallow, just hot fudge. They also put marshallmallow after asking for it not to be. Also when they finally handed it over, the hot fudge was frozen to the cup, clearly from being made way too early and stored improperly. How hard is it to make sure that your products are actually ready when customers arrive? Least they could have done was made the blizzard first not the cupfection. Marshall Dairy Queen should be ashamed of this level of service. When you’re running a business, especially one centered around something as simple as ice cream, it’s basic customer service to ensure the product is fresh, the wait is reasonable, and the order is prepared correctly. They clearly failed on all fronts today. A major disappoint!

3 /5 Claire Roberts: The only thing that makes me the most mad is the fact that the line only had 2-3 cars and yet I still waited in the drive thru for an hour. Not only that, but once I got up to the speaker they told me “one moment” like I didn’t just wait an hour in the line already. In the nicest way possible, the employees need to know how to correctly do their job. If I were them, I would’ve let them go and found people who actually appreciate their job. I’m hoping they don’t hire younger teenagers for this job. Other than that, the ice cream isn’t bad it’s self, and same with the food.