1 /5 BRETT WILHELMI: My 50% off coupon (with no expiration date) was denied at the Rosatis in Belvidere Illinois.
Its no secret that Rosatis prices are outrageously expensive, but the fact that they have 50% off coupons attached to each one of their pizza boxes, keeps us coming back for more. Each coupon simply says:
"Rosatis 50% OFF One Pizza of your choice when you save 12 coupons. Pick up only, must mention when ordering. Not valid with other offers."
I called and ordered one 18 in pizza with two toppings. The total came to almost $41. $41 for ONE PIZZA is absolutely insane, but it had been a while since my wife and I treated ourselves to some fresh restaurant pizza, and we had 12 coupons saved for just such an occasion. And especially when those coupons are going to save us a little more than $20. After ordering the pizza and getting the total, I told the employee that I had 12 of the 50% off coupons saved. She told me she wasnt sure if they still honored the coupons and that she would have to check with her manager, but that she would have an answer for me when I came in to pick up the pizza. It all seemed a little weird and silly at the time, but I wasnt too concerned. I mean what kind of a business doesnt honor their own coupons? Upon arriving to pick up my pizza, I found out that THIS is the type of business that does not honor their own coupons. The only attempt at an excuse or explanation that she had to offer was the fact that they stopped making their boxes with those coupons. Which is absolutely fine. If a business wants to stop printing coupons, thats their prerogative; however, when a customer has an existing coupon (with no expiration date) in their hand, YOU HONOR THAT COUPON.
