Paragon Casino Resort - (Near Marksville, LA)

5 /5 Denise Smith: I want to shout out Darlene Gormsen the associate working in Voila. I was experiencing a service challenge and she was working diligently to try and rectify the situation. I applaud her effort and want to commend her. It’s team members like her that keeps guests returning. You have a gem in her. Please make sure she is taken care of by recognizing her great guest service. Darlene, I appreciate you. Keep up the good work!!! Veronica

1 /5 Morgue White: Didnt want to have to cook for Thanksgiving. Reluctantly agreed to going for the buffet.. was denied the $10 meal voucher they gave us for some reason or another, and despite everyones beverage at the buffet tasting like it had a double shot of chlorine. The turkey was like trying to take a bite out of a little kids 1990s pump up dehydrated basketball tennis shoe. The ham was like was literally about as flavorful and a cardboard. The only thing to me that was edible was the mac and cheese and the fruit cocktail... And you know.. It is what it is.. but tell me what are the odds when playing black jack, the house hits 21,... 11 consecutive times straight in a row. If you get 21.. it dont matter they got 21 also. Maybe Im a sore loser but dang i can promise you this.. Ill never be back

1 /5 Bart Viator: Hotel was not what I expected as quality grade. Check in went smooth but when arriving at my room things went downhill fast! Room was not very inviting and was somewhat outdated. Air conditioning was mounted under windows and verrry noisy. Pillows were small for a king size bed. Wall recepticals loose and plugs falling out. Refrigerator sat on the soft padded bench instead of in cabinet where it belongs, thats a fire hazard. Bathroom was a complete catastrophe, the shower had no light in it and had to shower by a light recessed in ceiling 5 feet away. Soap dispenser in shower didnt work probably empty! Had to shower with shampoo. Water temp was barely warm enough to shower. We ate at Roxys diner in casino and the food was horrible. Wife was complaining of stomach issues. Fried fish was super salty and muddy tasting. Onion rings were under cooked and was just a mess of under cooked batter. Casino was like a ghost town and machines not paying at all. Overall experience was underwhelming by far. Probably will never return!

5 /5 Mandy Benoit: We brought our grandkids to the kids quest. The video game room was great and kids had a lot of fun. The kids quest “leave in” was for 3 and up and our granddaughter is 2 so we were not able to experience. Decorated cure for Christmas.

5 /5 Shawn & Kevin Donohue: Clean establishment. We went during the week. Wish there was a non smoking area, if there was one we didnt find it. Plenty of games to play. Friendly staff. Rebecca in the Club area was super friendly as she got us set up with our cards. Stayed at the RV resort, nice sites. Big rig friendly. Would come back again!