1 /5 MacKenzie Smith: Is tiny, oily, green chicken the new Applebee’s standard?
I’ve eaten at this location many times—it’s usually just okay. But this time, I went home hungry. I ordered the Four Cheese Mac & Cheese with Honey Pepper Chicken Tenders, and what I got was sad: tiny, dry, oily breaded scraps with almost no chicken inside. They looked nothing like the photo on the menu.
A kind waitress admitted that’s all they had tonight for chicken tenders and removed it from my bill. Fair enough—I’d already lost my appetite. What pushed me to write this review was the blonde manager who came over insisting this was “the industry standard.” The picture on the menu said otherwise. We’re young, not clueless. She dismissed our concerns, acted annoyed, and begrudgingly offered dessert I definitely didn’t want.
Listening around the room, ours wasn’t the only meal being sent back. I feel bad for the staff working under management like this.