1 /5 Landon Dolan: For the couple past months the customer service has been horrible. Employees acting like its a bother you come through the drive through. Just negative workers.
2 /5 Sara Snyder: Umm I just had the funniest and disturbing visit to this McDs.
1. When I get there there was a person who was very upset that he ordered a Smoothie and it did not have the game piece on it. The manager sat there and yelled at this person instead of just give them a damn cup. It was embarrassing for the manager. PS This person was LGBTQ+ so I wonder if it was due to that and not because they ordered the wrong drink with the piece. Its not cool in 2025!
2. Ordered our food on the kiosk and when it came to the table the drinks were not labelled with the Zero option. So I asked the lady which drink was which. In front of me she proceeded to grab my drink, take off the top and do a sniff test of my drink to figure out which was regular and zero. Like putting her nose in my drink. I was shocked. What do you say to that?
Umm Do better MCDs!! Yikes!
EDIT- Below the owner asked me take a survey except I don’t have a store number or a receipt since I paid at the Kiosk and did not get a receipt due to it being out of receipt paper? Again DO BETTER @mcdonalds
1 /5 nichole ortega: Why would you think its ok to charge for a more expensive product because you failed to order the correct paper products.? Charging for small drinks in place of kids sizes without consent from the customers is theft. And learn to wipe the outside of the cups off before handing them out. They are always covered in soda. Between the untrained staff and the fries always being cold anytime after lunch its very frustrating. Carthage is almost 30 minutes out of my way but I will take my business to them instead. Baiting and switching ppl is not ok. In this economy every penny matters.
3 /5 Nicholas LeClair: Maybe there was some confusion? I pulled up to get a bite to eat before work, asked for a McDouble and a McChicken. They asked if I wanted regular, I didn’t want anything spicy so I said yes. I go to eat and they didn’t put any condiments on either one! No lettuce,pickles, etc either. At least the McDouble had cheese though. Never really had an issue with this place before.
1 /5 Hannah Shattuck: Biggest problem this place has is the unwillingness to make anything other than its over-greased sausages and sugared-up pancakes before 1030. Truly, screw mcd breakfast. Ewwwwww. Please make real food sooner.
Christine Butler Nice spot, super quick food with good service! We got a few of their Texas hotdogs. Good with snap. Kitchens clean. Foods priced super well.
Jerry Roy This is such a nice little diner with really good food and very friendly service. We had breakfast and it was cooked perfectly and came to us so fast and hot. I recommend them highly. Dont pass this one by. Youll be glad you did. I know well be back again and again.
Dan Biechele We were staying at the Best Western next to this restaurant. Kat from the BW suggested the Colosseum. The food and the staff were both very good! I chose the peach salmon special, it was wonderful and tasty. My wife selected linguine marinara with shrimp, thoroughly enjoyed it. We went back the next day for dinner as well. I ordered the grilled chicken salad it was huge. My wife had a side salad and we split a side of meatballs and sauce. Again all was very good. I highly recommend this place.
James hotchkiss Ive been here several times over the last few years. Its good every time, I only dine in when I come here, the atmosphere is basic but its usually quiet and the staff are chill and well mannered. Food it always great and ready to eat. The Mac salad specifically is nice and plain. Ive tried lots of their garbage plates as they dont stick to the basic plate you imagine, great every time. A positive place. Portions are good too.
Charles Warren Pettit 5th Absolutely the best slice around, Ive been a costumer for literally my entire life and I will always be. The sauce is sweet and full of flavor, the pepperoni is always crisp. I can not stress how great this place is. They deliver to me and always have incredible service.