1 /5 annie marvel: Today my sister and I dined at social eats and honestly it was a rollercoaster. The experience started out amazing, our server was the sweetest and such a delight to be served by. We ordered a couple cocktails and a charcuterie board and were having a great time, until the bill came out. While glancing over the check we realized we were charged an extra 7$ on top of the 18$ price stated on the menu, confused we asked our server. She was very quick to act, apologized, and went to ask the owner how to fix this issue. When brought to her attention the owner promptly shooed the server away and claimed that, that was the price. When we asked to speak to the owner with no apology or sincerity, she began deflecting her own error and blaming the server, who again was amazing, she claimed the board was 18 with the option of meat or cheese, which the menu actually states the exact opposite and we were not asked any following questions when ordering. She attempted to refund our TIP instead of giving back the 3.50 she wrongfully charged us for. both my sister and I have been working in restaurants since weve been old enough to work, so this is not a foreign concept. What weve taken away from our experience is the owner is rude, cheap, and apparently incapable of taking accountability. We will NOT be returning, and we hope your wonderful staff are able to find a job where theyre respected. This is a picture of the attempted 25$ charcuterie board and what was stated on the menu.
