5 /5 Lourdes M. Velandia-Calderon: Driving to NYC from Buffalo, we stopped for breakfast at 7 a.m. still waking up, my husband ordered our daughters ice caps incorrectly & ordered iced coffee instead. Chloe had already prepared our coffees but my husband realized his mistake. He asked Chloe if she could make the ice caps instead. It was as if nothing had happened, she went about preparing them, I was pretty amazed at her calm demeanor. I apologized & she was very nice to say that it was no problem. Ms. Sandra had to ring up a new ticket but she didnt mind either. I had to write this review because they deserve it. Thank you Chloe & Ms. Sandra for your kind service & a great attitude to start the day.