2 /5 Christine Staving: My daughter & I just had dinner at Sal’s Ristorante in Chippewa, PA. We both ordered the “Baked Stuffed Shrimp” for $25.99 each.
Nowhere in the menu did it say that it had butter. When ours dinners arrived, the stuffed shrimps were floating in butter. I have a stomach illness & cannot eat butter or I will be doubled up in pain.
So, I explained it to our waiter who turned it over to the manager, Stephanie. She came by & asked if there was anything else I would like. I asked her to order me a Calzone instead. When the bill came, I was charged for 2 “Baked Stuffed Shrimp.”
I brought it to our waiters attention that I did not eat my shrimp dinner but instead ordered a calzone. He again had to call the manager, Stephanie.
She explained that I had to pay for 2 shrimp dinners because the kitchen already made it. I argued that I would not have ordered it if it said in the menu that it was baked in butter. She then went after me for the sides. So now, I had to pay for the sides the shrimp dinner came with. I told her it still wasn’t right. She said the most she could do was remove $5 from my bill for one side.
I could not believe how Stephanie, the manager treated me. She was disrespectful & raised her voice in front of other customers. She even talked about me to the 3 men seated in the booth next to ours. It was very embarrassing.
If she made it right by charging me only for the food that we ate & not the food that I returned, I would not have written this review about the restaurant & would have gone back.
Now, I will let as many people as I know what happened, will not recommend that restaurant & will never go back.
It’s a shame that the owner will never know about this awful experience I had.
