5 /5 Lloyd Merriam: Our first time last night at The Carver Reserve, 695 South Poplar St, was for a 5 p.m. reservation during their (pre?)grand opening. The restaurant is beautiful—stunning even. And the food was delicious! I had the wonderful Grilled salmon over smoked tomato cream, pickled fennel, and roasted carrots. It was a HUGE portion of salmon—perfectly seasoned and prepared (listed at $28 on the menu but, annoyingly, $29 on the bill). My wife had the very flavorful Pan-Seared European chicken breast with crispy au gratin potatoes and finished with a chicken demi-glace. Our server was friendly, efficient and professional, exactly what you expect at a fine-dining establishment. The couple at the next table raved about their food and drinks (and said the whiskey sours were exceptional).
But I had two complaints:
First, the restaurant was practically empty when we arrived, yet we were seated at a bench table with a split in the cushion (see photo) right where I’d be sitting. When I asked to be moved to a table with chairs, I was told, “We’re very sorry, but we’re fully booked for the opening.” A manager overheard the conversation and (somewhat disingenuously, I felt) offered “If it’s REALLY a problem,” he would “see what he could do.” Not wanting to be difficult, I said "I would try to make it work.” Sitting on that uncomfortable split bench for 80 minutes soured the mood considerably. Worse, by the time we finished dinner, the restaurant was still no more than 25% full. My discomfort, therefore, was completely unnecessary, and in retrospect, I regret not having insisted on a proper table or simply walking out the door if they couldn’t accommodate us.
Second, we were mistakenly billed for two bottles of still Saratoga water when we only received one. Our server, to her credit, removed both from the bill.
Would we return to The Carver Reserve? Absolutely! Probably not for a spur-of-the-moment “Where should we eat tonight?” but certainly for special occasions or when we have guests to impress from out of town. Carver is several steps above the likes of Top of the ’80s and Damenti’s and, I’d argue, is indisputably the new top restaurant in the area. There may be no better place to celebrate a birthday, anniversary, or Valentine’s Day, so long as cost is not a primary concern. Hazleton now has a new superstar in fine dining, and we wish them much luck and success!