Subway - Levelland
Kamryn Rickman Caleb and Kora are so friendly and makes sure we feel welcomed the second we walk through the door. Our food was hot and the cookies were delicious.
2 /5 Brenndon McGill: I came here to fill up, and pump #3 was missing hose and had the octane buttons flashing/beeping. I honestly didnt see any signage or lockout/tagouts installed. When I ran inside I patiently waited in line, then told female cashier that I didnt see anything and one of the associates said "not like we can put a bag on it". Then I said, "well at least a sign, just rather be safe than sorry. Id hate for someone to put their card in and energize the pump without realizing the hose isnt attached. Just wanted to let you know." After I used the bathroom, I walked around to two male employees walking in and one said, "yep theres a sign on it." To which the female cashier replied, "God, he couldnt see that??" I politely asked, "oh did I miss something?" As I had just walked around the corner of the registers and she acted shocked/embarrassed. I walked out to pump and I saw the sign afterwards. A little white bag taped to pump, that does say its closed. It is there, but at the angle one drives up, you cant see it (see photos) and it blends in with the rest of the pump (also white).
My wife had also noticed the refrigerators holding drinks were inoperative and the drinks were warm.
I feel like I remember coming here before and it had been a cleaner/nicer place. However, being in its current state, and the customer experience with staff being a little rude this go around left me a little upset.
