1 /5 Krista Johnson: Would not recommend for high tea. The atmosphere is nice, tea is decent, and the food we had was just okay. However the service was terrible. It was not mentioned to us when making this reservation that this is a self service high tea experience. Even so, we had practically zero interaction from a server, aside from him bringing sugar for our tea and some kind of topping for the scone after we waited and flagged him over. I even had to go get our own silverware because there was no one to ask. None of the tea was explained to us, we had to steep it ourselves, we weren’t told what any of the other deserts were, scones were served cold. High Tea is supposed to be an experience with service, so I don’t think this can be advertised as such. Also it needs to be communicated in advance that a 20% gratuity is automatically included for this service. Normally I would not care as I’m happy to pay for good service. Management did remove this gratuity after bringing the issue up and were somewhat understanding. My concern is more around the principle of the service not the cost. Overall I am extremely disappointed.