Chilis Grill & Bar - (Near Mt Pleasant, TX)

5 /5 Carmen Nance: Dined in (11/28/25) with a party of five. Two adults, two teens, and a toddler. The hostess met us at the door and made conversation about Spiderman because our son was wearing a Spiderman beanie. She observed how many were in our party , gathered our menus, and showed us to our seats. The server was a young male (so sorry I cannot recall his name). We were greeted with a smile and ordered our drinks. He offered appetizers. We wanted queso but they were out. He did apologize and recommended other options. Very nice and knowledgeable of the menu items and listened to our order patiently. He refilled drinks without having to ask and our food was served in a timely manner. All orders were received and correct.The atmosphere was quiet and calm. We were the loudest ones there lol. The manager even greeted us. When they found out it was my birthday they gave me the lava cake with ice cream. Very nice staff and excellent service. Everyone was competent and most importantly NICE. I have enjoyed every experience with them and will continue to dine there in the future.

5 /5 Boxer Mama: Simone was our waitress this evening and she was super helpful. We were tired and hungry and had been traveling. She helped us find what we w were looking for. We had a complicated order and it was 100% right. Drinks were refilled promptly. Appetizer was out fast. Just a overall wonderful experience.

1 /5 Ginger Fussell: My husband and Iwent last Saturday and it took an hour before we could even order our food. The bartender was super busy …There was no help for her!! that’s management fault she had no help. She was trying to service a full bar. I ordered a glass of water how to get our own utensils. Finally our appetizer came out we did eat so we sat there and sat there to order our main entrée and no one ever took our order, so we just got up and left. We did pay for the appetizers and the beer was completely out. My husband wanted a Coors and they had none that is management fault!. The bartender was super nice, but she could not handle a full bar of people no manager standing around seeing what was going on. This is ridiculous. You don’t run a place of business like this.!! It’s our only Chili’s and we try to visit there often, but I will not go back until things change. !!! MANAGEMENT!!!!

5 /5 Carol M: We were staying at a nearby campground and decided to eat dinner here since it was raining!Crystal was our server and she made our dinner so enjoyable. She was very knowledgeable about items on the menu and answered all of our questions. She continually checked on us, as well as others, to make sure we were all okay or if we needed anything. We loved how cheerful and friendly she was because we have experienced differently elsewhere. The whole server team gathered, and I believe even the manager did too, to sing their version of Happy Birthday to another customer! So fun! The food was delicious-my husband ordered the ribeye and broccoli and I ordered the Old Timer burger and fries. Our food was delicious. Highly recommend this location of Chilis in Mount Pleasant!

1 /5 Kevin Murray: I cant rate their food or atmosphere because we walked in and were never greeted or seated. After nobody even acknowledged our presence for a few minutes we decided to leave. It wasnt even busy and there were plenty of servers in sight. Perhaps they arent allowed to seat customers and leave that for the host/hostess, but a guest should never be left unrecognized. They not only lost my business for this date night but for all subsequent date nights.