Freddys Frozen Custard & Steakburgers - Kerrville
B Sharp We love Freddys and are never disappointed. On this visit we had an issue with one of the burgers; what impressed us was how the manager handled it. He was professional, responsive,and demonstrated great customer service. We had a replacement burger with minimal wait. Stuff happens and people make mistakes, but the manager could give a master class on what excellent customer service should look like.
As far as the food, everything else was great including the replacement burger. Prompt service and friendly professional staff, can definitely recommend this location.



