1 /5 Jazmine (Jazz): This was my first time dining at this location. Considering it is a new establishment in Frisco, my expectations were much higher; unfortunately, the experience fell short, and I will not be returning.
Upon arrival, we were greeted and seated promptly. The service from our waitress was average. My sister and I ordered drinks—I ordered the Honey Caramel Crunch cold brew, and my sister ordered a regular coffee. When the drinks were brought out, there was hair in mine. I did not make a scene and simply asked for a replacement.
We then placed our food order, but my meal was incorrect. Instead of remaking the order, the waitress offered to warm up the mushrooms separately and bring them out to pair with my veggie omelet. This did not feel like a proper accommodation, so I declined and chose to proceed without them.
Unfortunately, the food quality was disappointing. I also ordered the Morning Sunrise beverage, which was not mixed properly—I could clearly see and taste unmixed turmeric powder. The syrup had an unpleasant taste, and the salad was soggy and overly wet.
When we finished eating, the bill was brought to the table. I asked if the drink or another item could be comped, given that my original drink contained hair and my food order was incorrect. While I did receive a replacement drink, I felt a comp should have been automatic considering the multiple issues throughout the meal. Additionally, the waitress stated she needed to check with the manager to see if removing the drink from the bill was acceptable, which was surprising. Typically, in situations like this, a manager would visit the table to address the concerns directly, but that did not happen.
Overall, the food quality was poor, the service was mediocre, and the experience did not meet expectations. This was not an enjoyable dining experience, and I will not be returning.
