1 /5 Patty Rodriguez: I’ve loved bringing my kids here for ice cream, so today I wanted to treat my mom as well. Unfortunately, our experience wasn’t great. We ordered strawberries with cream and the consistency was extremely liquidy. We expressed our concern twice — the first employee responded with “I didn’t make it,” and the second said that even if it comes out runny, that’s just how they make it. We ultimately ended up giving it back because it just wasn’t edible in that state.
I understand every place has their own style, but the responses felt dismissive rather than helpful. I would have appreciated a little more care or at least an offer to fix it. As much as we loved coming here, we will not be coming back.