1 /5 Texas *: I use to enjoy going to eat at Garcia’s but the service has become extremely unbearable. This use to feel like a family friendly environment, but now it feels as though it’s all about making money and not taking care of their customers. I use to frequent this establishment four to five times a week. Sometimes even twice a day. Now with the horrible service, and bad attitudes from many of the servers I’ve chosen to not come here any longer. I prefer to go to establishments in San Marcos that truly care for their customers.
Today I did an online (phone order) order off the website linked to Garcia’s on Dutton Dr. and saw a meal for $12. (New Pricing went up $3.95)When I arrived I saw the ticket was for $30 and change. I showed the girl the price discrepancy, and she then showed her manager and who I assume was a supervisor. I showed both the supervisor and main manager to see if they would honor the price. They both said NO, ended up canceling my entire order and wasted about a half hour of my time showing them the website with the menu and pricing which they stated wasn’t theirs. Do better for the customer. We keep your doors OPEN!
I will NO LONGER be eating here, and if you haven’t noticed as a customer many of their plates have increased in price by $2 to $4 more. Recommend you try Casa De Don Lorenzo in San Marcos.