3 /5 mitch wilkins: Rancho Grande since our last visit has a new way of presenting the bill. I eat here often with friends and on our last visit, once dinner was finished the wait staff brought a little cc machine to the table for me to sign; no itemized paper ticket of what we had for dinner, drinks and appetizers just a little machine with an amount I was supposed to pay. Additionally, there were tip selections on the little machine starting at 22% and going up from there and if I remember right, no button (or perhaps an easy one to find) for "custom" i.e. what I decide to pay. I was surprised but nonetheless I paid the bill with my credit card and lo and behold a few minutes later, here comes wait staff with an itemized paper ticket listing the various items we had ordered. So in short, their new system wants you to pay for food, tip, both before being able to review what it is youre paying for. I wont be going back and thats a shame, we eat here often. No big loss though as there are literally a dozen decent Mexican restaurants within 10 miles of here. Im sorry that the tipping situation has come to what it has nationally, but this business of paying without being able to review your bill is just crazy. Dining out should be fun or at least enjoyable for those of us who can afford it but I wont put up with intimidation nor stress when trying to settle the bill.
