5 /5 Kronda Adair: This was such a great example of how things don’t have to be perfect in order to have an amazing dining experience.
This was the last restaurant we visited during a visit from my father-in-law to celebrate my wife’s 50th birthday and his 80th.
Even though we had a reservation, we waited an unusually long time (10-15 minutes) for our table.
When we were seated, a host offered to park my father-in-law’s walker so it wouldn’t obstruct the aisle.
There was a hand written birthday card waiting at the table.
Soon after we sat, the manager Christina came over to apologize for the wait and offer us a delicious bread and cheese platter.
Tana, our server, was a delight, very genuine and friendly and a total ‘Yes, and’ good sport about Chuck’s horrendous dad jokes. :)
I ordered the seasonal halibut and my wife ordered the risotto but asked for halibut instead of salmon.
When the food arrived, the kitchen had misread the order and made the regular halibut for both of us.
After checking in with us, Tana delivered the halibut and brought the risotto out later so that Jess wouldn’t have to wait to start eating.
Despite the hiccups, this was one of the most enjoyable dining experiences I’ve had in a long time because every staff member we interacted with was so friendly, pleasant and genuinely caring. We were checked on regularly, and the host even came back to suggest a shorter and more accessible exit back to our car, because of all the construction on the street.
And yes, the food was amazing. The halibut with lemon cream sauce and capers was perfectly prepared, just the right amount of lemony, and not too many capers.
The risotto was creamy and salty in just the right ways, and the flavor and texture of the ribeye steak was excellent.
After dinner they surprised us with birthday desserts of cheesecake and crème brûlée, both perfect and delicious.
Christina escorted us back to the parking garage to make sure we didn’t take a wrong turn through the building.
It’s obvious that Amaro’s cultivates a culture of true service and that is unfortunately becoming more rare.
Thanks for an amazing and delicious evening.