Rays Golden Lion Restaurant - Richland
Carrie Keever Ray’s showcases local bands and has a great atmosphere! Good food and gf options available.
1 /5 Christina Doehne: We went there for Christmas with our family. The waitress forgot about us to the point I had to get her attention to order, at which time she literally told us sorry I forgot about you guys. I had to ask for my drink 6 times before it came. I had to get her attention to ask for refills every time. My husband was served his soup but my son and I werent until I asked for it after he had finished. My husbands dinner was served before our appetizer was. Our appetizer never came. After a hour of waiting for mine and my sons food I asked how much longer it was going to be since my husband had been done eating for a half hour and we still hadnt even gotten our appetizer. She informed us our order hadnt even been started yet (it was Chinese food, my husbands was the special) so we changed ours to the special just so we could eat before my son had to leave for work. Our food was so gross when we got it (prime rib, baked potato, and broccoli) that my son took one bite of his prime rib, spit it out, and didnt eat anything. I took one bite of my prime rib and put it off to the side and ate my potato and broccoli. I wish we would have left like a few other tables did but we were limited on choices and time because after dinner my son had to go to work.
We were there for almost 2 hours total. There was no professionalism. People in the back were yelling at eachother and the wait staff, our waitress forgot about us, ignored us, and talked poorly of/about coworkers. The cooks (per our waitress) were clueless and started orders in the wrong direction after being backed up; hence our way to long of a wait for our food that was never started.
This was a horrible experience with bad food that took two hours of the four and a half hours we had as a family for the holidays between our different shifts. I wish I could give zero stars but a one is the minimum.
