McDonalds - Prosser
denice mariotti I hardly ever go to McDonalds so I went on the app to see what they had for breakfast and saw they now offer steak in their breakfast meal. So I ordered the big breakfast with steak and hotcakes and when I walk in I see it sitting there at the mobile order spot, which I always find it funny that they dont even check when somebody grabs it. So I show them the number on my phone that matches the order number on the box. Then I proceed to walk out but I stop at the counter where theres napkins and decide to open the box. And good thing I did because Im looking around I see no meat. Then I lift up the biscuit and a sausage is hiding underneath. Not sure exactly if its like steak flavored sausage or steak shaped like sausage. So holding it up, I ask them. Is this steak? The cook looks up and says oh that was a mistake. Then they proceed to wrestle with me for the box and grab the box and the sausage that Ive already touched and I thought they were going to toss the whole thing in the trash. So I said twice I can keep all that just give me the steak. Then I see them hand the cook my opened plastic container of food and put the steak in and hand me back the box. But they were very territorial and it makes more sense to give somebody the sausage they already touched then throw it in the trash and go into somebody stomach instead of the trash bin. But whatever. Corporate logic. The other thing was the weird attitude like they were almost mad at me for pointing it out to them. Fyi, the prefabricated piece of steak with little shaves of grilled onions on top was delicious by the way. Just the getting my order wrong and then the weird attitude prompted this review.




