BJs Restaurant & Brewhouse - (Near San Jose, CA)

5 /5 Christopher Chan: Update : went back recently and service was fantastic! Our server Caitlyn is great caring and really friendly! The prime rib I order was so good and the roasted vegetable is so yummy will definitely be back ! Food was okay. I order a soup and salad and their soup is a little less than warm but still ok. Salad is okay overall it’s a good lunch spot. Service was okay and the server keep checking in to make sure everything is ok.

1 /5 Carlos: TERRIBLE EXPERIENCE! The service was so bad never felt so unwelcome at a restaurant before. I first arrived 10 minutes early to my reservation and the hostess told me our table wasn’t ready yet which was fine since I arrived early and had a big group. 25 minutes later still waiting for the table and thankfully that same hostess noticed that I was still waiting so she talked to another hostess about our table and shortly after I hear my table called and followed up with a “last call”, I’m sorry but how was it last call if it was the first call AND I had to wait 15 minutes AFTER my scheduled time? I could see that the initial hostess tried to correct the other but very clearly I noticed that the other hostess unapologetically shrugged and looked upset. Whatever, I already made the reservation and didn’t want to allow this to ruin the occasion. Once we were ready, the waitress comes to our table to take our order and she was so rude and passive aggressive for no reason. She had an attitude taking our orders and kid you not, shushed someone in my group when they wanted to make a correction to their order. Waitress name was Tyra which I know because someone else in my group tried to call for her attention to address his allergy by saying “excuse me miss” and her response was “my name is Tyra” is again, a very passive aggressive way. Honestly just wanted to get out of there as soon as possible, there was another group there too so I really hope they had a better experience. They have an automatic 18% gratuity for large groups which makes sense especially because I certainly wasn’t planning on leaving a tip after that experience. I’m so glad there’s an Oakridge and Cupertino location as the services there is so much better.

5 /5 Ramninder Pelia: The food, atmosphere, and service were wonderful. Jasmine provided excellent service. she was very attentive and made sure everything was perfect. The vegetarian and pepperoni pizzas were absolutely delicious. This visit truly reminded us that BJ’s is a great place for quality food and outstanding customer service.

4 /5 Ilya Nikitin: Food: ordered slow roasted tri-tip rarest possible which is medium with mashed potatoes and roasted asparagus. Asparagus was good tips were little bit over roasted but not too much, mashed potatoes were good, tri rip was good. Service: my girlfriend got the same thing as me but with a starter salad instead of mashed potatoes and tri tip that was well done, we specified that we dont want the meat to be pink. It came out pink. Upon notifying the server he was very kind and cooked the tri tip longer for my gf, and while she was waiting he brought out a side of clam chowder as an apology for free. Atmosphere: standard American dinner/sports bar.

1 /5 Kimberly Andow: We booked a reservation at 7 p.m. We arrived on time and was told it was a 30min wait. We waited 50 min before it was our turn. When we finally get seated another 25min passed and we had not had any server approach us. I went to the host desk to ask for a server to one to finally appear. By the time our order was taken, over an hour and a half had passed from our reservation time. 2 of my children had fallen asleep in our arms and we had to eat carrying them. The staff did not offer us anything for compensation for any inconvenience. My husband was a nice guy and still tipped. Do yourself a favor and find another place to eat. It is not worth your time.