1 /5 Gina Galluccio: Extremely Disappointing and Unsanitary Experience
We visited Black Angus today to celebrate my mom’s birthday, and unfortunately, it was one of the worst dining experiences we’ve ever had.
First, there was a cockroach crawling on the seat next to us, which was absolutely disgusting and beyond unacceptable. When we pointed it out, the staff acted surprisingly calm — as if this wasn’t the first time — and only offered to move us to another table and take $20 off the bill. That’s it. Honestly, I was so grossed out I almost threw up.
On top of that, the service was terrible. I ordered my toddler’s meal first, before anyone else’s, thinking it would come out early — but instead, they brought the appetizers and drinks first, and my child’s food didn’t come until much later. We didn’t get any check-ins or refills, and it really felt like the staff didn’t care.
For a place that’s supposed to be family-friendly and a good spot for celebrations, this was an absolute disaster. Between the roach, the poor service, and the lack of concern from the staff, I can confidently say we will not be returning.