1 /5 Jacqueline Arreola: We came here on Saturday, September 20th to celebrate my brother’s 15th birthday and, unfortunately, the evening was disappointing from start to finish.
Despite making a 7:30 pm reservation, the hostess and manager seemed unsure where to seat us. We waited while they pushed together three small tables hardly the smooth welcome you’d expect from a higher-end restaurant.
The food looked beautiful, but that’s where the positives ended. We ordered pasta as an appetizer (my brother’s choice), but it lacked flavor and was completely unremarkable. The drink my server recommended was underwhelming.
For my entrée, I ordered the octopus. Presentation was gorgeous, but the texture was off, slimy on top and unpleasantly tough. After a few small bites and eating only the pineapple garnish, I told the server it was inedible and sent it back. I lost my appetite and declined a replacement.
The rest of the table fared no better:
• My brother’s steakordered medium-well—came out well-done and dry. The zucchini that came with it was uncooked. We paid an extra $8 for a side, and honestly, Texas Roadhouse serves a better steak.
• The mashed potatoes tasted sour and off.
• My sister’s chicken flautas were bland, and the green salsa on top was oddly sweet—unusual for traditional Mexican cuisine.
• My mom’s “shrimp al mojo” turned out to be more like shrimp scampi, and the shrimp were overcooked.
• Only rice and beans were available as sides because the others had “run out.”
• Even my daughter’s pizza was just ordinary; she barely ate a slice.
Service was equally underwhelming. Our server was polite but inattentive, and the manager refused to fully comp my entrée, claiming I’d eaten half (I hadn’t only a few bites and the pineapple). To top it off, a $30 gratuity was automatically added for a party of five. In my experience, that’s typically reserved for larger groups or true fine dining this was neither.
What was meant to be a special 15th birthday dinner turned into an evening of frustration and disappointment. For the price and reputation, we expected far better food, service, and overall experience. We left upset and will not be returning.