Gyu-Kaku Japanese BBQ - (Near Pasadena, CA)

1 /5 Hillary Chavez: I’m leaving a 1 star not for the restaurant itself but for the bathrooms. I’ve never been into a Gyu-Kaku let alone a restaurant that has such nasty bathrooms. There is a blue film all over the sinks. Grime on the backs of the toilets. Calcium built up on the hand dryer. The paper towel dispenser doesn’t work. There is dirt grime on every corner of the bathroom and the partition bottoms between the stalls and around the sinks. These bathrooms need a deep cleaning.

3 /5 Lucia Kim: Wait time was 20min and order time was 10min. Friendly staff and all the vegetables were delicious. The meat was not bad. Ordered $25.00 per person menu. This event will finish on 02/07.

4 /5 Hector Montoya: Even the spinach is good. Got the all you can eat. Get the corn it delicious. The meats are really good.

4 /5 H B: We came on a Sunday and there was no wait. We chose the basic all you can eat which comes with a ton of options. 90 minutes limit, at beginning we didnt order too much because we were scared if we cant finish. Big mistake, apparently the meat quality was very high but very small portion. It was also takes time for the waitress to come back to order more. So we basically wasted a lot of time just staring at the empty grill. Food was great though, nice dessert and the marshmallows. Parking was also easy because it is by a parking garage. I would recommend ordering as much as you can and also early before you ran out of food.

1 /5 Erick Garcia: Terrible service and a very disappointing experience overall. We spent nearly two hours here and received minimal food and attention the entire time. In that span, we only got three rounds of meat and two water refills, which is unacceptable for an AYCE-style BBQ experience. The rice we were served was undercooked. When we informed the staff, they didn’t take the rice back until we specifically asked them to. Even after that, it took about 15 minutes for replacement rice to arrive. Our waiter told us he would check on us every 5–10 minutes, but in reality, we saw him around three times total during the entire two-hour visit. We also only received three grill changes in that time, despite cooking continuously. The lack of urgency, follow-up, and basic service made the experience frustrating. Unfortunately, this visit completely missed the mark, and we won’t be returning.