3 /5 Manas Sarkar: I visited this Olive Garden location for dinner around 5 PM. The restaurant was not crowded at all, which was nice. The host greeted me politely, took my name, and asked me to wait for about 10 minutes. While the wait was acceptable, it felt a bit unnecessary given the place wasn’t busy.
The décor was fine, but there was a strange smell throughout the dining area that I personally didn’t like. It took me a while to get used to it, and I think this is something the restaurant should look into.
Our server, Francisco, was very quick and seemed to be in a hurry. We ordered drinks and water at room temperature, but the water was served full of ice despite the request. The food service started with salad, soup, and three breadsticks. The food itself was good, and I appreciate that they offer refills on salad, soup, and breadsticks. A staff member even asked if we wanted refills, which was nice, though we declined.
One concern I had was with the utensils—they had visible water marks, which made them look less clean. For a brand like Olive Garden, I think attention to this detail is important.
Overall, the food was enjoyable, and the staff was attentive, but the odd smell and utensil cleanliness need improvement. Service speed could also be a bit more relaxed to make the dining experience feel less rushed.
