Saigon Noodles - (Near Salinas, CA)

1 /5 Jacks E: This is my favorite place for pho but lately the service has not been great at all. I like eating here in person but today I decided to order takeout. I called, a man picked up and the service was good. Sent my dad to pick the food up and I talked to an employee there to confirm what was included in my order and everything was correct. When my dad gets in the car there is a missing item so he had to go back and talk to them about it. They made the order but once he got home we realized they had given us the wrong soup. Decided to call the restaurant to let them know that they had given us the wrong order but when we spoke to them it’s as if they were trying to blame us for their mistake. My family and I come here often so we know who the experienced servers are but these girls seemed to be new. I understand mistakes happen but when they do it’s also important to own up to them instead of blaming the customers for it. Especially when they had already messed up the order by missing an item and making us wait longer for it when it should’ve been there from the start. Food is great but the service lately has been disappointing. There are servers with excellent service who make our experience here great but the last few times that I’ve been here it seems as if the new servers are lacking to provide good service. Won’t be coming back here for a while.

1 /5 Juana: Tofu Sandwich / Bánh Mì Đậu Hũ were both very salty. One hardly had any tofu and covered with salty sauce. I had to remove the stuff and rinse and changed bread on both. Hardly any veggies. The 8B. Will not buy again

1 /5 Dana Nguyen: This place used to be decent for Uber Eats... up until 2025. I gave them too many chances. They often list items that aren’t even available, which is really frustrating. Why have it on the menu if you don’t have it? On October 12th, 2025, I ordered ox tail soup and a plate for my partner. When the order arrived after waiting an hour, the ox tail pho was missing. The delivery driver was polite and mentioned that the restaurant supposedly called me about it... but I never received any call. All I wanted was some soup since I am unwell, and instead I got a disappointing experience for the price and wait time. Don’t trust the overall 4+ star rating on Google! Pay attention to the recent reviews! They tell the real story.

1 /5 Jessica: Very disappointing experience due to extremely poor and unorganized service. We went to Saigon Noodles in Salinas with a group of four. We ordered seafood noodle soup, stir-fried garlic noodles with shrimp, stir-fried noodles with beef, and popcorn chicken with fries for a kid. Only the seafood soup and the popcorn chicken with fries came out. The other two noodle dishes never arrived. We also asked for 3 extra bowls, which didn’t come either. After waiting, we had to wave down a man walking around the restaurant to ask for the bowls, which arrived about 7 minutes later. The waitress disappeared for about 15 minutes. When we finally waved her down and told her we were still missing food, she said she would check but never came back. Since two people had already finished eating, we went to the front and asked to have the remaining two noodle dishes made to go. She apologized and said okay. After waiting another 20 minutes, the waitress came back and asked if we needed anything. We told her we were still waiting on our to-go order. She then said she thought we had canceled the two noodle dishes, which we absolutely did not. She said she would check to see if the kitchen could make them. At that point, after so much waiting and confusion, we decided to just pay and leave to get food elsewhere for the other two people. When we went to pay, the cashier tried to charge us for all the food, including the two dishes we never received. Thankfully, those were removed, and we only paid for what actually came out. The service was very poorly managed, slow, and disorganized. No follow-up, no communication, and way too much waiting for such a simple order. Unfortunately, we won’t be coming back.

4 /5 J Mendez: Bought the medium bowl & it was a very nice portion. I believe I went with the #3 or #4 Pho soup.Flavor was decent ,noodles were perfect. If I had 1 thing to critique it would be it had no tendons . They only had 1 soup to choose from that had it. I’ve been to other Pho places where tendons are included in most soups.This was my first time here overall I would gladly return to try more plates in the future.