Zaxbys Chicken Fingers & Buffalo Wings - (Near Jesup, GA)

1 /5 Maya Roberts: I’ve gone to this Zaxby’s so many times over the years and I’ve given them countless chances lately but it’s truly time to say don’t bother wasting your money. The service is wildly inconsistent, one day you can get your food quick and fresh and the next you’ll be sitting in the drive thru for 45 minutes for your mobile order they made 30 minutes ago that’s now cold and soggy because it takes 7 minutes to move two cars. The dining room is closed 75% percent of the time so don’t count on getting to just go inside and get your food faster. Half of the staff is too busy bickering in front of customers at the window on who gets to close than getting orders out. As a former food service worker, I have a lot of patience when it comes to restaurants but the lack of service has become absolutely embarrassing.

1 /5 Josh: I decided to test the express in express curbside pickup. After placing my order, I proudly parked in the designated spot, envisioning a swift, contactless handoff. Thirty minutes later, my car had become my dining room. With no sign of my food, I abandoned the curbside concept and went inside. When I announced my presence at the counter, the employee cheerfully informed me they had just started my order. In total, I embarked on a 45-minute epic for food I could have just walked in and grabbed in five. I finally performed the curbside delivery myself, from the counter back to my vehicle. Lesson learned: at this location, curbside pickup is just the parking spot where you wait for your in-store order.

2 /5 Jaci McIntosh: This is supposed to be a wrap...yall know better than to serve a busted wrap. How am I supposed to even eat this? Yall are so lazy..

1 /5 m4565912: For $2 a chicken finger you wouldnt expect it to be cold and so hard you can hurt your teeth on it on top of that the service at the window was very poor could tell the girl hated her job and didnt want to be there. But then notice they were hiring managers.

1 /5 Loyal Tee: You would think with competition opening soon, this location would step their game up....but NOOOO! First, I drive ten minutes across to be forced to wait in a drive thru line for over 27 more minutes; only to get to the window and receive a screwed up order, all the while watching, the staff laugh at the SEVERAL errors they made!!! I ordered 3 drinks, with NO ICE. Yet, I receive ONE drink with ice!!! Then, I paid for SIX cookies, but have NOT the first one in our bag!! Then, when I ask for my items they act surprised. Now I received my other two drinks that were not filled properly, on top of being told that I would required to wait ANOTHER 17 minutes for more cookies to bake! Ooohhh NO MAAM!!!!! Then when I asked for a refund, I get a dismissive, "Oh shes gonna do it." Again...NOT!! Sweetie, who is she? Whats her position? What amount am I to receive (although I can calculate it since I minored in economics, yet I want to be sure "she" and I are on the same page). I want to be sure of who I need to contact in case my money isnt returned. Zaxbys employees want customers to trust that theyll return or give us what were due, yet we cant even trust them to get our orders right!!!!