2 /5 Ted Myhre: On our first time visit here during an average Sunday dine-in lunch, we waited 40 minutes from the time that we ordered until we received our order. The waitress apologized for the backed-up grill and provided gratis chips & salsa. The chips were thin, paper tasting, and inauthentic. On the opposite end, the salsa was spicy and rich. We had plenty of time to watch the football games on the HUGE TV. When the finally food arrived, one out of four orders was incorrect. I ordered the 12 oz ribeye but received a steak (bits) sandwich. The waitress took the correct order. The kitchen interpreted the ticket incorrectly. The waitress said that I could eat the sandwich while I waited longer for my meal. I would not recommend the sandwich. Each half of the hoagie bun had three tiny bits of steak. If I had actually ordered this meal, I would have asked for my money back, because one half was all fat. The onion rings were good. When the steak arrived, it did not look like a ribeye. It looked like a flat sirloin. It did not taste like a ribeye. I asked the waitress about it. She said that they only have two steaks, and my ribeye is the larger of the two. The waitress barely refilled our drinks but overall she was amiable. I am not really a difficult customer. This was just a bad experience. As it turns out, our guests had been to this location before and were reserving their opinions to the end of this visit. Apparently, they had a bad experience the first time too and wanted to give it a second chance. We wont be going back.