1 /5 Elise Anhalt: We ate at Culinary Underground recently, and unfortunately it was not a good experience. There were only two servers working during what was clearly a planned busy night with a concert nearby, and the restaurant did not appear prepared. The wait from ordering to receiving our meals was about an hour, and several tables around us left before ever getting to place their orders.
I ordered the Thanksgiving Leftover sandwich, and the food itself was disappointing. The brie was served in large, cold slices rather than melted, so the sandwich was half cold and half warm. The turkey was deli-style, not sliced roasted turkey as the name implied. My mom’s Caesar salad was not edible due to the dressing. The overall quality just wasn’t there.
Most importantly, my dad, who for important reasons, ordered a non-alcoholic Stella Artois and was served an alcoholic one. When I spoke to the bartender, she apologized and said the server had never mentioned that it was supposed to be NA. This mistake could have had serious consequences.
We did express our concerns while we were there, but there was no effort to make anything right — even though some of the food was barely touched. When food quality and safety issues are brought up, I would expect at least some acknowledgment or correction from management.
The atmosphere itself is great and the servers were working very hard — this is not a reflection on them individually. But the kitchen execution, communication, and staffing needs were not adequate, and the food simply wasn’t good. Unfortunately, we won’t be returning unless major changes are made.