Steak n Shake - Mattoon
Christina Wilburn My husband, son and I went to visit my daughter at college in Charleston, Illinois. We were getting ready to head back to Edwardsville, Illinois and begrudgingly stopped at Steak and Shake in Mattoon, Illinois. I say begrudgingly because since they have changed to pretty much self service, everything has gone downhill in our area. The service is horrible, the places are usually dirty and we just stopped going. When we entered this store, it was busy but the place was cleaner than ever. As soon as someone was leaving someone else was cleaning the table. They were short staffed yet the manager was out dropping food off to people so they didnt have to go and get it. The food was excellent. I do wish you guys had booster seats but he, not a big deal. I was extremely impressed with this restaurant and let the manager know as well. Will definitely be going back when visiting.


