Hilltop Cafe and Coffee -Food CA (Near Zwolle)

5 /5 Sge Elder: After vacation at the lake, stopped in before we hit the road. The food (shrimp, fish, but, corn dogs, chicken strips) was hot and fresh and Brook’s service for the 10 of us was fantastic. This mom and pop shop was the best!

2 /5 Rod Grebb: Food eventually was good for a hamburger and fries. Just plan on spending over an hour to get it. The waitresses are probably the worst you can find. To bad, I typically do not post bad reviews, but this is an exceptionally poor service experience.

1 /5 Lana Leonard: The young waitress with long dishwater hair working today earned #1 worst customer service award in my long well travelled lifetime. She instantly became argumentative and condescending when after 30 minutes of waiting for our food I asked her if she could bring my husbands order as soon possible due to a critical situation. Here behavior was 100 % off the wall & out of context for the circumstance & situation. She demonstrates inability to handle her anger, gradiosity, and need to control others. I am a professional expert and she has warning signs of aggressive & possible violent behavior.

3 /5 Boo Hoo: Food was good. Service started out good but when husband ask if the food was ready. The waitress was in check out area but was not checking anyone out, she was visiting with a young man. My husband just didn’t want our food to get cold while visiting and asked her if it was ready. She apparently got very mad at husband and brought food out and said sorry had to cook first very sarcastic. She never once asked us if everything was ok and if we needed refill again and gave us very bad looks. My husband did not want to leave a tip because of her attitude. Another customer even brought us our silverware and said she used to work there years ago. My husband is normally a very nice man and didn’t mean anything about asking if food was ready other than not wanting our food to get cold. When checking out my husband was giving a $1 tip and he walked out. I changed the tip amt to 0ver 20%. I tried to explain and she never apologized and still had her look in her face that was to kill. It was our first and last time to visit this restaurant.

5 /5 Tiana Elliott: Great little cafe! We stopped here passing through. We had fried pickles,chicken tenders and chicken tacos. It was all delicious! The prices were great too!