1 /5 Devin D: Terrible Service, Rude Staff, and Rip-Off Portions – Avoid This Place!
If I could give zero stars, I would. My experience at Good Friends Market at Resorts World Catskills was absolutely awful from start to finish.
First, the service was unbelievably slow. There was only one person in front of me, yet I had to wait 15 minutes just to place my order. Meanwhile, multiple employees were just standing around, not working, making no effort to help move things along.
When I finally got to the counter, the workers were shockingly rude with terrible attitudes. It felt like they were annoyed to even be there. When my food came out without the drink I paid for, I politely asked about it, and the worker snapped at me, saying, "Wait… its coming," as if she hadnt completely forgotten about it. No apology, just attitude.
But the worst part was the food itself. I ordered chicken and broccoli, but what I got was essentially rice and broccoli with barely any chicken. There were just two tiny scraps of chicken—so small that when put together, they didn’t even make up a single full piece. It was beyond disappointing. I didn’t even bother eating the chicken because, honestly, if a restaurant is this stingy with portions, who knows if the food is even safe to eat? (I’ll attach a photo to show just how ridiculous it was.)
Overall, I felt completely ripped off. Between the horrible service, rude employees, and the laughably small portion sizes, this was easily one of the worst dining experiences I’ve ever had. Resorts World Catskills should be ashamed to have a place like this on their property. Do yourself a favor and avoid this place at all costs!