Mama Soup - (Near Mineola, NY)

Maryann Ramadhin This is a very good place to eat. It’s been around for over 30 years with the same owners. I absolutely love this place. The service is second to none, the staff is so kind, attentive, professional and very customer friendly they are just the best! The food is absolutely amazing!!! Oh yes the prices are the best around town. I just love Barbara and the entire staff they treat everyone like family. I HIGHLY RECOMMEND THIS PLACE. YOU WOULD NOT BE DISAPPOINTED!

Claire Cocco Amazing staff! Very welcoming atmosphere! Pallinos pizza inside of the short street bar is a wonderful little addition to this exceptional bar. Food was wonderful. Sat on the relaxing side patio around the fire and enjoyed the view of everyone playing on the bocce courts. Highly recommend the chicken bacon ranch pizza! It was amazing and flavorful! Will recommend to anyone!

Rolland Benware I have been coming here ever since they opened, which has been probably 40 years. I was a small child and loved the food then and love it just as much now. The quality is always excellent and I have never had a bad experience with any of the staff. I know some people wish a standard sub had more meet but I have always found it to be more than adequate as I never leave hungry or wanting. Jreck subs is a local chain of restaurants with the taste a quality is pretty much the same at each one.

Amanda Gorges Food was great and the portions were large. I was also surprised with how much sauce accompanied the Greek fries. The two paired up really well together especially with the seasoning on the fries and they sauce. The staff was also really kind. They were very attentive. Only small thing is that I wished all of our meals would come out together instead of each dish coming out one by one.

Yohanny de los Santos Had an unexpected event at my job and this place was efficient to take our catering order. And deliver on time!!! The food was Great, we enjoyed this food for our Holiday Party. Thank You for ur service.

Michael Theriault To McDonalds Management - Malone, NY Location, I am writing to report a significant order fulfillment error that occurred during my recent visit to your drive-through service. This incident represents a clear failure in order accuracy protocols and requires immediate attention from management. My original order consisted of two specific items: a Big Mac meal with extra sauce and tomato, and an additional Big Mac with extra sauce and tomato. These specifications were clearly communicated during the ordering process at your drive-through window. However, upon receiving my order, I discovered that two quarter pounder sandwiches had been provided instead of the Big Mac items I requested. This substitution was made without customer notification or consent, resulting in an order that bears no resemblance to my original purchase request. This error demonstrates inadequate quality control procedures within your order fulfillment process and suggests insufficient staff training regarding order accuracy verification. Such mistakes significantly impact customer satisfaction and undermine confidence in your establishments operational standards. The incorrect order has caused considerable inconvenience and disappointment. I expect prompt resolution of this matter through appropriate corrective action that addresses both the immediate order error and the underlying operational deficiencies that enabled this mistake to occur. I request immediate management intervention to rectify this situation by providing the correct order items as originally specified. Additionally, I expect implementation of improved quality assurance measures to prevent similar order accuracy failures in future customer transactions. Please contact me promptly to arrange resolution of this matter. Professional handling of customer complaints reflects organizational commitment to service excellence and customer satisfaction standards. I anticipate your immediate attention to this complaint and appropriate remedial action to restore confidence in your establishments operational reliability and customer service capabilities. Respectfully, Michael Theriault