The Bedford - (Near Brooklyn, NY)

4 /5 Arbellys Gloss: OMG, the Mac n cheese burger is delicious. The burger is excellent and filling, and the fries are crispy and well-seasoned. I have no complaints about the food. My friend stated that the shrimp appetizer was good, too, and filling. I gave the service four stars because the waiter who helped us was excellent, but the second waiter who came to cover the bill made us feel rushed and uncomfortable. He looked like he was in a rush and wanted us out.

5 /5 Alexey Ivanin: The Bedford turned out to be a great stop, and the mac and cheese burger was the highlight of the visit. It was rich, flavorful, and cooked just right, with the mac and cheese adding a creamy texture that made the whole thing stand out. The portion was solid, and the burger came out hot and well assembled, not messy or falling apart. The atmosphere in the restaurant was comfortable and inviting, with quick service and a clean dining area that made the experience even better. It’s a good spot to relax, have a satisfying meal, and try something a little different from the usual burger options.

2 /5 Miki S: This place used to be somewhat welcoming & decent American-French restaurant....however, last visit for a quick dinner was disappointing experience. I ordered a glass of wine and fish & chips. The waitress gave me a tasting of wine, which was nice. Fish was well cooked. But fries were COATED WITH LOTS OF SALT and old bay seasoning. (See the photo) I told the other waitress staff the fries were way too salty and asked if kitchen can make a plain fries. But this wait staff denied, saying "This is the way we cook and serve. Even if you dont like it, and even if we cook again for you, it will be the same fries." So I wanted to talk to the original waitress, but he denied to call her with cynical laugh....at this point, I was done. I asked a check. Right before I paid, she showed up, apologized. She didnt charge for the wine. Also right before I leave, the manager came to me and asked me what happened, also offered some wine or plain fries. But there was no point of getting any other drinks or food from there, as I was ready to leave.

1 /5 Mike L.: I’m writing this as a paying customer, and I’m honestly upset and disgusted by how this experience was handled. On a Saturday night, myself and two friends stopped in for drinks to catch up. One friend was visiting from out of the country (France). We ordered drinks, spent money, and initially everything seemed fine. When it came time to pay, we assumed gratuity was included, which is common at many bars. After a couple of drinks, we paid the amount listed on the bill. It was an honest mistake. What followed was extremely uncomfortable and unprofessional. Another waitress (white female), not our waiter (short male with ponytail, ethnic background), approached our table on behalf of her colleague and asked if the service was okay because we had not tipped. We immediately and politely apologized, explaining that we believed gratuity was included. We also clearly stated that the tip could absolutely be kept. Despite this, our waiter later returned to the table and dropped the tip back down, even after the misunderstanding had already been addressed. This felt passive-aggressive, awkward, and unnecessary. The entire interaction was strange and rude, turning what should have been a simple clarification into an uncomfortable situation. To be clear, this is not an isolated experience. Every time I have been here and had this same waiter, his service has come across as rude, dismissive, and attitude-driven. This incident only reinforced that pattern. Mistakes happen, especially after a couple of drinks. How staff handle those moments matters. This situation could have been resolved easily and respectfully, but instead it was handled in a way that made paying customers feel embarrassed and unwelcome. Because of this experience, I will not be returning. It appeared as though bias certainly played a factor, and when called out about the situation all involved (staff: Bartender, Female waiter, and Waiter) all played victim. Very disgusted again.