3 /5 Emanuel Pascal: I came to The Burning Munch after reading several good reviews and honestly felt excited to try it. Unfortunately, I’m still not sure if walking in was a good decision.
The food itself was okay, not great, not terrible. The wings were average, and the gyros actually tasted good. So yes, the food can be decent. But everything around it ruined the experience.
The place is new, yet it looks like it’s been operating for 10+ years without proper cleaning. When we walked in, there was no one at the counter, no staff visible. We stood there for a bit before anyone showed up. It was lunchtime.
The menu is simple, which is fine, but for Pakistani food I expected more variety. There were three of us. The person taking our order seemed inexperienced and had very limited English, which by itself is not an issue, but if you’re front of house, you need to be able to answer basic questions and understand orders.
We sat down at a table that hadn’t been cleaned or wiped, so we had to clean it ourselves.
Food started coming out, but only for the second person, then the third. The first person’s order never came. We waited because the staff seemed “busy,” even though the restaurant was empty. When we finally asked about the missing order, we found out it was never entered. They simply didn’t realize all three people ordered food.
They then started making it, and we waited another 5–10 minutes. When the wings finally came out, we asked for them to be boxed to go because we had already waited too long. That’s when the biggest red flag happened:
The cashier — not the cook — picked up the wings with bare hands, no gloves, and put them directly into a to-go container.
That is unacceptable. Not even at home.
The person who received that order didn’t even eat the food after seeing that. About an hour and a half later, I personally started feeling stomach pain and had to rush to the bathroom with diarrhea. I can’t say for certain what caused it, but the timing speaks for itself.
I’m genuinely disappointed because I wanted this place to succeed. With proper management, cleanliness, and trained staff, it could be good. But as it stands now, I do not recommend it.
First visit, and definitely the last.
