2 /5 Raphael Pinto: Worst first impression. Olympic-level wait times.
This is my first time at this Applebee’s and I’m writing this review while still sitting at my table waiting for my food — that should already tell you everything you need to know.
I’ve been here close to 30 minutes and the only thing that’s touched this table is two waters. That’s it. There are a few groups seated, but nowhere near enough to justify this kind of delay. The explanation I got?
“There’s a table of 18 people that ordered before you.”
Okay… and? This restaurant is built to hold at least 100 people, and most of the place is basically empty. So who exactly is the kitchen overwhelmed by — ghosts?
What makes this even funnier (in a painfully ironic way) is that while waiting, I started reading the reviews… and someone named Anthony posted FIVE HOURS AGO describing the exact same experience, during an even slower time of day. So this isn’t a one-off — this is apparently an all-day event.
If you enjoy:
• Long waits
• Zero updates
• Wondering if your food exists
• Questioning your life choices
Then this is the place for you.
Unfortunately, there aren’t many restaurants open at this hour, so I’m stuck waiting it out — but I definitely won’t be coming back. Unacceptable service, terrible first impression, and absolutely not worth the wait.
Consider this your warning: plan for water… and a LOT of patience.
UPDATE:
Food finally arrived.
To be fair, the flavours were actually good, which almost makes this more frustrating. Unfortunately, the food was cold — which strongly suggests it had been sitting around for a while before being brought out.
Also worth mentioning: the appetizers arrived at the exact same time as the entrées, completely defeating the purpose of ordering appetizers in the first place. If I wanted everything dumped on the table at once, I would’ve just ordered a sampler platter and called it a day.
Good flavours don’t make up for cold food, poor timing, and excessive wait times. This place needs serious work on pacing and basic service execution.