1 /5 Jesse Avila: I wish I could give zero stars. My recent dinner at Logan Steakhouse was not just bad; it was a masterclass in poor service and mismanagement.
The core of our terrible experience was the utterly unacceptable wait time. We waited over an hour for our food to arrive at the table. This wasnt on a busy Saturday night—this was during a standard evening service. Our server offered vague apologies but no tangible updates or manager intervention as the minutes ticked by. The restaurant was not full, making the delay even more inexplicable and frustrating.
When the food finally did arrive, it was predictably anticlimactic. My steak, which I had ordered medium-rare, was overcooked and lukewarm, as if it had been sitting under a heat lamp for a significant part of that hour-long wait. Sides were cold and tasted like an afterthought.
We left feeling hungry, irritated, and significantly lighter in the wallet. A steakhouse should excel in two things: timely service and quality food. Logan Steakhouse failed spectacularly on both counts. I cannot, in good conscience, recommend this place to anyone. Save your time, your money, and your evening—go literally anywhere else. The rice looks like clay and mashed potato.
