1 /5 Erick R: Unfortunately, we decided to try this location instead of our regular one at Baybrook last night. My son ordered a burger without mushrooms, but when it came out - it had mushrooms. He was too hungry to send it back so he took out the mushrooms and sadly most of the cheese with it. He was about halfway eating it when we said ouch and spit out a piece of plastic :(. We asked one of the servers for the manager and they explained it was unfortunately left in the burger - it’s to gauge the cooking temperature and should have been removed before serving. She was very apologetic and offered to bring my son another one or a different meal. He declined, so she told us they would remove the burger from the bill - why h they did. My wife and I couldn’t eat any more so we took the rest of her food and mine to go. Once we got home, my wife realized her ribs were burnt to a crisp, as she had only cut into her steak and eaten a portion of it before touching the ribs. We were so disappointed in our experience and won’t be returning to this location as it did not live up to what we’ve had at other locations. When we left, my wife and I agreed that although this is a newer location than the one we normally go to in Baybrook, it is not as clean. The floors were dirty and sticky. We understand we went at a high traffic time, but overall - we did not enjoy our visit last night.